Testimonials
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Testimonials | ||
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"On behalf of the East Thurrock Road Medical Centre and all the staff. I would like to express my gratitude to David Chan at Oberoi Consulting for his outstanding contribution to Primary Care Patients. Audit's are an essential part of Patient Care ensuring that we capture all neccessary data that enables the practice to prevent and care for our patients. In the every changing NHS our work has increased tenfold and our time has been taken up with the mountain of requirements set out by the Trusts. David has worked at our surgery on many occassions conducting Audits on Osteoporosis and Cholestrol. Without his help these would be deep within my pile of todo's. David, when approached with a question or problem is faultless. He conducts the Audits with the same attitude as the Senior staff at the practice. If possible I would like more of his services which are invalable. Carry on the excellent work and thankyou for all your help." Marilyn Spires Practice Manager,15th October 2008 "The whole medicines management team found the training informative and practical. It will be a great help in our day to day work saving us alot of time and increasing our efficiency." Bhagwan Singh Sidhu, Locality Prescribing Support Pharmacist-Northfield Locality Medicines Management Team South Birmingham PCT, 27th May 2008 "The whole team gained an excellent insight into more efficient ways of carrying out work in GP practices. This knowledge will enable us to carry out our work much quicker and therefore providing a better service to our GPs. We look forward to further training in the future" Nicola Swindell, Senior Medicines Management Technician, Manchester Primary Care Trust, 8th May 2008 "We have been talking about how to improve the management of patient healthcare needs for a long time to give both benefit to the patient experience and effective use of resources and today I have seen it is possible" Keith Paterson, Practice Manager, Holycroft Surgery, 1st April 2008 "I would also like to pass on a comment to you regarding the good work you did within practice when you helped set our scanning system up the last time you visited the practice in 2007. We had a discussion around staff scanning and I asked if it would be possible for all staff to see scanned documents and file them away in patients records from all computers. You waved your magic fingers over the key board and did explain to us simple people your method and you granted our wish and we are very grateful. But the best complement you got was when an EMIS trainer came to the practice at the expense of the PCT and tried to teach us about scanning. I showed her the system you had set up for us and she was well impressed. She had not seen it set up that way before and when she left she told me she was going to use our method and take it to other practices. How about that then! you are brilliant!! Looking forward to our next meeting would be nice if you could teach us IT on a regular basis" Ann Woodward, Practice Manager, The Goldthorpe Centre, 11th March 2008 "Our practice has been helped significantly by the contribution made by Oberoi's audit service in the management of our COPD patients. The software and training, combined with the comprehensive written records were well presented and helpful in creating the procedures to achieve better outcomes. Oberoi's people were expert in their field and helpful when we needed them." Roger Thompson, Practice Manager, The Grange Practice, Ramsgate, 16th November 2007 “The clinical audit and report training has benefited the practice on a number of levels, the practice is now aware of actions needed to meet the 2007/08 QOF targets. The practice nurses have been given the confidence and the expertise to run complicated clinical reports identifying patients across the chronic disease register and identify where actions are needed. This has allowed the practice to develop effective administrative procedures to improve patient care." Janet Burton, Practice Manager, Ashton View Medical Centre, 7 Ashton View, Leeds, LS8 5BS, 4th December 2007 "Good Value for Money - Confirms where the practice is at and gives advise on where to implement any changes, that will increase patient care and practice income!! Excellent Folder, Quality training folder and information provided!!" Toni Cooper, Practice Manager, Seven brooks medical centre, 30th August 2007 "I have found Oberoi really helpful. The practice figures &chronic disease registers have improved significantly since Oberoi have been coming into the practice.The outcomes & evaluation reports have proved to be really useful when showing evidence to staff following the hard work the whole team has achieved." Mandy Pearson, Practice Manager, Langley, Manchester, 23rd August 2007....Click here to see outcomes data “Today has been very useful to our practice, with the help of Sue Birch and Oberoi Consulting we have: 1) improved the cholesterol management of our CHD , 2nd prevention 2) Identified a CKD Register group of patients ( where we previously had almost none) and with the help of a tailor made search / database repeated the CKD (potential) patients onto 3 manageable groups. 3) Compared several patient groups e.g obesity & dementia which again were low against QOF Averages. An excellent Day. Thankyou" Dr Blacklidge & Partners, Great Ayton Health Centre, Rosehill, Great Ayton, Middlesborough, 27th March 2007 “We approached Oberoi to help us with our Practice Strategic Development Plan. We have used the company previously for audit work specifically in Coronary Heart Disease. The service offered then was most efficient, prompt and professional and the representative from the company had a wealth of information to offer the Practice. The service offered was specifically tailored to meet our Practice needs. The ‘after service’ is exceptional and we have no hesitation in recommending the Company." Sarah Wiscombe, Advanced Nurse Practitioner, Gosberton Medical Centre, 15th March 2007 “The day has surpassed my expectations. I do not have advanced IT skills but I feel I have gained confidence in preparing audits on my patients with regard to chronic disease management using excel to produce data on a wide range of useful parameters. Also my staff had useful training to produce reports themselves.” Dr Peter Green, Great Ayton Health Centre, 24th November 2006 “Deb from Oberoi Consulting has enabled us to systematically work through the problems we had and put in place a robust system that undoubtedly provides a better quality of service to our patients." Richard Harrison, Practice Manager, Locking Castle Medical Centre, 10th October 2006 "As part of our team development process, our medicines management pharmacists and technicians had identified a general need to further develop their IT skills in relation to the various GP computer systems with which they worked, to allow them to achieve a more efficient interrogation of data in their practices. Oberoi-consulting was approached to put together a package based on the needs identified by our team. The training session that followed was accurately tailored, well constructed and presented, and also delivered with a degree of flexibility to respond to the needs of individuals. The evaluation following the session concluded that it had been an extremely worthwhile training exercise, that the objectives had been clearly met, and our team were of the opinion that the knowledge gained was very applicable to their area of practice and would be of great value to them in the workplace." Laurence Tressler, Deputy Head of Medicines Management, Coventry Teaching PCT 3rd August 2006 "I have found Oberoi one of the most professional and reliable Consultants. They ensure a clear understanding of the business need before putting together a robust proposal. During the planning of every proposal they offer a consultative approach which ensures that they deliver on time, every time. Oberoi Consulting are at the cutting edge of the evolving NHS agenda, and offer novel and bespoke solutions to meet the needs of their client. I would have no hesitation in endorsing Oberoi as a valuable business partner."Iain McGarvie, Head of Dispensing Team, Pfizer, 12th June 2006 "Oberoi Consulting are a brilliant resource - smart working, efficient, effective, friendly and cost effective" Suzi Lawes, Practice Manager, Weston-super-Mare, 23rd March 2006 "The Oberoi consultant provided a valuable service. The training was excellent and the action plan has been beneficial to enable us to continue to provide the high quality service to our patient. The partners found the whole experience very worthwhile." Annette Bearwish, Practice Manager, Stratford Village Surgery, 23rd February 2006 "Thanks to Oberoi we now have an effective and efficient recall system for Chronic Disease patients. The audits coupled with the excellent support and training has lead to substantial increases in the number of patients we are treating to target for Cholesterol and HbA1c" Dr M Theivendra, Town Surgery Enfield, 23rd February 2006 |
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